Refund and Returns Policy

General Policy

At blingluxury we are committed to providing high‑quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, you may return or exchange the item in accordance with the terms set out below.

Eligibility for Returns

Time Frame

Requests for returns or exchanges must be submitted within 30 calendar days of the delivery date. After this period, items are no longer eligible for return.

Condition of Items

Returned items must be in their original condition, unworn, unaltered, and accompanied by all original packaging, tags, and accessories. Items that have been damaged, altered, or used for any purpose other than inspection will be refused.

Return Process

Initiating a Return

To start a return, contact our Customer Service team at [email protected] with your order number, the item(s) you wish to return, and the reason for the return. We will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions.

Shipping Costs

Unless the return is due to a defect or an error on our part, the customer is responsible for all return shipping costs. We recommend using a trackable shipping method and retaining proof of shipment.

Refunds

Refunds will be issued to the original payment method within 7‑10 business days after we receive and inspect the returned item. The refund amount will reflect the purchase price of the returned item, less any applicable shipping charges.

Exchanges

If you wish to exchange an item for a different size, color, or style, please follow the return process above and place a new order for the desired product. Once the original item is received and approved, we will process the exchange.

User Responsibilities

• Provide accurate order information and contact details.
• Package the returned item securely to prevent damage during transit.
• Retain the shipping receipt and tracking number until the return is completed.
• Comply with all applicable customs and import regulations when returning international orders.

Legal Disclaimer

All returns are subject to verification and approval by blingluxury. We reserve the right to refuse any return that does not meet the criteria outlined in this policy. This Refund and Returns Policy does not affect any statutory rights you may have under applicable consumer protection laws.

Contact Information

Email: [email protected]

Phone: +1 (332) 469-7417

Address: 7684 Northwest 7th Lane, New York, New York 10087, United States